At 998com, we believe entertainment should never come at the cost of your wellbeing. This page outlines our full commitment to responsible gaming for Pakistani players — including the tools, limits, and support systems we've put in place to keep gambling safe, controlled, and enjoyable for everyone on the platform.
Six core pillars that define 998com's approach to player safety on the platform.
At 998com, responsible gaming is built into the platform architecture — not added as an afterthought. Every player account comes with access to safety tools from day one, with no need to request them separately or wait for approval.
Your 998com account dashboard displays a clear, real-time breakdown of your deposit history, total wagers, wins, and losses. Pakistani players can review their full activity at any time — in PKR — so there are no surprises in the monthly numbers.
Set a maximum session duration directly from your account settings. When your session limit is reached, 998com will notify you and give you the option to end the session. You decide how long you play — the platform enforces it.
Set daily, weekly, or monthly deposit limits in Pakistani Rupees — applicable across all payment methods including JazzCash and EasyPaisa. Limit reductions take immediate effect; increases require a cooling-off period to prevent impulse decisions.
Any 998com player can self-exclude — temporarily or permanently — directly through their account settings or by contacting support. Once active, self-exclusion is strictly enforced. Attempting to re-register during an active exclusion period will result in the new account being closed.
The 998com support team is available 24/7 and trained to handle responsible gaming conversations sensitively. Whether a player in Faisalabad needs to activate a limit or a player in Rawalpindi wants to discuss self-exclusion, our team responds promptly and without judgment.
All responsible gaming tools on the 998com platform are free, immediately available through your account dashboard, and require no application process. You are always in control of how and how much you play.
All limit reductions and self-exclusion activations are processed immediately. Limit increases are subject to a mandatory 24-hour cooling-off period before they take effect.
998com's responsible gaming framework is maintained in accordance with the requirements of our international operating licence. Players with concerns are encouraged to contact our support team at any time.
Cap how much you can deposit into your 998com account in any single 24-hour period. Set in PKR across all payment methods simultaneously.
Instant EffectSet rolling 7-day and 30-day deposit ceilings for longer-term budget control. Ideal for players who prefer to manage their gambling spend on a monthly salary cycle.
Instant EffectSet a maximum amount you are comfortable losing in a given time period. When the limit is reached, your access to real-money games is paused until the period resets.
Instant EffectTake a short break from the platform — 24 hours, 3 days, or 7 days. During a cooling-off period your account remains active but deposits and gameplay are suspended.
Instant EffectExclude yourself from the 998com platform for a defined period — 30 days, 90 days, or 6 months. Cannot be reversed during the active exclusion period.
Immediate LockClose your 998com account permanently. This decision is irreversible. Your data is retained as required by licensing obligations but no further login or gameplay is possible.
PermanentProblem gambling can affect anyone, regardless of age, income, or city. The earlier it is recognised, the easier it is to address. If you or someone you know displays several of the signs below consistently, it may be time to use the responsible gaming tools available through the 998com platform or to seek external support.
Chasing losses — betting more to try to recover money already lost
Gambling with money set aside for household bills, rent, or family needs
Feeling restless, irritable, or anxious when not gambling
Hiding gambling activity from family members or close friends
Borrowing money or selling belongings to fund gambling sessions
Gambling for much longer than you originally intended on a regular basis
Neglecting work, studies, or family responsibilities because of gambling
Using gambling as the primary way to manage stress, anxiety, or low mood
If you recognise yourself in several of these descriptions, please contact the 998com support team immediately to activate self-exclusion or a cooling-off period. Taking action early is always the right call.
Honest answers to these questions can help you evaluate whether your relationship with gambling on the 998com platform — or anywhere else — remains healthy and under control. There are no right or wrong answers here; this is for your own awareness only.
If you answer "Yes" to three or more of these questions on a consistent basis, we strongly encourage you to use the responsible gaming tools in your 998com account settings or to contact support directly for a confidential conversation.
Do you sometimes spend more time or money gambling than you originally planned when you logged in?
Have you ever felt the urge to deposit more money immediately after a losing session to try to win it back?
Has gambling ever caused tension, arguments, or distance between you and your family or close friends?
Do you find yourself thinking about gambling or your next session when you are at work, school, or in social situations?
Have you ever borrowed money, used household funds, or delayed important payments in order to deposit and continue playing?
Have you ever felt that you needed to hide your gambling activity or the amount you spend from people close to you?
Do you gamble primarily to escape stress, worry, boredom, or difficult emotions rather than for entertainment?
Activating self-exclusion on the 998com platform takes less than two minutes. Once confirmed, it is enforced immediately — no grace period, no loophole. Here is exactly how to do it.
Access your 998com account using your registered Pakistani mobile number and password. Navigate to the Account Settings section from the main dashboard menu.
Inside Account Settings, locate the "Responsible Gaming" or "Player Safety" section. All available tools — deposit limits, session limits, cooling-off, and self-exclusion — are listed here.
Choose between a temporary exclusion (30, 90, or 180 days) or permanent account closure. Read the confirmation details carefully — especially for permanent exclusion, which is irreversible.
An OTP will be sent to your registered Pakistani mobile number to verify that the self-exclusion request is genuine and authorised by the account holder.
Your self-exclusion takes effect the moment you confirm. You will receive an SMS confirmation. Any pending bonuses are forfeited; your account balance is handled per our terms. If you need help at any step, contact live chat support — available 24/7.
If you are not comfortable navigating the account settings yourself — or if you are in a situation where you want someone at 998com to handle the exclusion for you immediately — you can contact our support team directly. A trained support agent will activate the exclusion on your behalf within minutes.
Our support team is available 24 hours a day, 7 days a week. Responsible gaming requests are treated with complete confidentiality and given priority handling. No judgment, no delays.
These practical habits help keep gambling on 998com a fun form of entertainment rather than a financial or emotional burden.
Decide exactly how much you are comfortable spending before you log in. Set that amount as your deposit limit in your 998com account settings so the platform enforces it for you.
Use the session timer to limit your gameplay to a fixed period — an hour, for example. Regular breaks help you stay sharp, make better decisions, and keep things in perspective.
Go in with the mindset that your deposit is the entertainment cost. Any wins are a bonus. This makes losses easier to accept and removes the emotional trap of chasing a "target" win.
Avoid logging in to 998com when you 're upset, anxious, or under the influence of alcohol. Gambling should never be a coping mechanism for stress, financial pressure, or difficult emotions.
While 998com provides comprehensive responsible gaming tools within the platform, we recognise that some players may benefit from external professional support. Problem gambling support services offer confidential counseling, self-help resources, and peer support programmes specifically designed for individuals and families affected by gambling harm.
As an internationally licensed platform, 998com maintains relationships with recognised problem gambling support organisations. Pakistani players experiencing difficulty are encouraged to explore these resources alongside — or instead of — the tools available through their 998com account.
998com does not operate in-house counseling services and is not qualified to provide medical or psychological advice. The information on this page is for educational purposes only. Players seeking professional support for problem gambling should contact a licensed counselor or certified support organisation.
UK-based confidential helpline and live chat support for anyone affected by problem gambling. Multilingual support available.
International peer support fellowship for anyone affected by compulsive gambling. Local and online meetings available worldwide.
Independent UK charity providing free treatment, support, and information for problem gamblers and those affected by someone else's gambling.
US-based helpline (1-800-522-4700) providing confidential referrals to local treatment and support services for problem gambling.
If you've recognised any warning signs in yourself or if gambling has stopped being fun, the 998com support team is available 24/7 to help you activate self-exclusion, set limits, or simply talk through your options. No judgment, complete confidentiality.